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Privacy Policy

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At Therapy by Aura, your privacy and confidentiality are a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our online therapy services.

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1. Information We Collect

  • Personal information: name, email address, phone number, billing information.

  • Sensitive information: mental health details you share during intake forms, emails, or therapy sessions.

  • Technical information: IP address, browser type, cookies, and analytics data.

2. How We Use Your Information

We use your information to:

  • Schedule and conduct therapy sessions.

  • Communicate with you about appointments or services.

  • Process payments securely.

  • Improve our website and services.

3. Sharing of Information

We do not sell or rent your information. We may share it only with:

  • Service providers (Zoom, Google Workspace, payment processors) necessary to deliver therapy services.

  • Legal authorities if required by law or to prevent harm.

4. Data Protection

We implement administrative, technical, and organizational measures to protect your data. While no system is completely secure, we are committed to maintaining the confidentiality of your information, especially regarding therapy sessions.

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data.

  • Correct inaccurate data.

  • Request deletion (“right to be forgotten”).

  • Withdraw consent at any time.

To exercise these rights, contact us at: [your email].

6. Cookies

We use cookies for functionality and analytics. You can manage or disable cookies through your browser settings.

7. Data Retention

We retain data only as long as necessary:

  • Client records: for the duration of the therapeutic relationship and as required by law.

  • Billing and administrative records: as legally required.

8. International Transfers

We may store information on servers outside your country through providers such as Google or Zoom. These providers comply with recognized data protection standards (e.g., GDPR, HIPAA compliance where applicable).

9. Confidentiality in Therapy

All therapy sessions are strictly confidential. Information shared will not be disclosed without your explicit consent, except when legally required (for example, risk of harm to self or others).

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:
📧 [info@therapybyaura.com]
🌐 therapybyaura.com

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